01   REGISTRATION

 

Did you like what you saw at our store? Are you planning on coming back? Register now, so that shopping is even faster and easier this time. And the time after that. Your password guarantees that you - and only you - have access to your account information.

 

 

 

02   FORGOT YOUR PASSWORD 

 

If you forget your password, click on "password recall" and enter your email. You’ll receive an email with a new pass.

 

 

 

03   PLACING AN ORDER

 

Place everything you like in the cart. The clothes and accessories you select will be saved there until it’s time to pay.

 

 

 

04   ORDER STATUS

 

You can always check on an order by logging into your account and going to "order history". As soon as we ship your order, we’ll get an email with an expected date of delivery and tracking number.

 

 

 

05   PAYMENT METHOD

 

For your safety and convenience we accept only PayPal payments.

 

 

 

06   PRICES & CURRENCIES

 

We accept payments in Euro, USD and GBP

 

 

 

07   SHIPPING COST 

 

The shipping charge will be calculated according to the amount of items you would like to order and depends on your location.

 

 

 

08   SHIPPING & DELIVERY

 

We usually ship in-stock items within 1-3 days of clearing your payment. Items are shipped from our studio in Sofia, Bulgaria. As soon as we ship your order, we will send you a shipping confirmation, including a tracking number, regardless of the shipping method.

 

Please note that customs clearance, international holidays and other unexpected circumstances may delay your package. We have little control over such circumstances, but will do everything we can to resolve shipping problems at your best interest. What’s more, we offer a full refund or exchange on lost packages. The loss of mail is not our fault, but neither is it yours and ultimately, we want this to be a pleasant experience for you - from browsing our store to wearing our clothes.

 

 

 

09   RETURNS & REFUNDS

 

Each one of us has a different body shape and a very personal idea of what looks good on us and what makes us feel comfortable. That's why there's always the chance that the garment you ordered did not fit the way you wanted or expected.

So if you ever want to return or exchange our clothes, we’ll gladly take them back within 14 days of delivery. Please make sure the clothes are in their original condition.

If you return a product, we’ll refund its value right away, but we can’t refund the original shipping charges. The return shipping is also at your expense.

 

 

 

10   RETURN ADDRESS

 

If you would like to return or exchange an item, please send us a message and we will give you further information.